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Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Water Damage Restoration Services in Matthews, North Carolina

11/15/2024 (Permalink)

A logo of a house with a water droplet icon in the center all above the SERVPRO house logo Water damage can strike at any time. Learn how SERVPRO of East Mecklenburg/Matthews restores homes swiftly and effectively.

Water damage can strike unexpectedly, whether from a burst pipe, severe storm, or an unnoticed leak. It’s a stressful situation that leaves many Matthews, NC homeowners worried about the extent of the damage and the restoration process. At SERVPRO of East Mecklenburg/Matthews, we understand how overwhelming it can be to face water damage in your home. That’s why we’re committed to making your home look "Like it never even happened." through our expert, efficient, and compassionate water damage restoration services.

In this blog, we’ll walk you through the steps we take to restore your property, ensuring minimal disruption to your daily life while providing top-notch service.

Common Areas Affected by Water Damage

Water damage commonly occurs on walls and floors. Our team uses advanced moisture detection techniques to pinpoint the exact areas affected, minimizing the need for extensive demolition and ensuring a targeted, efficient restoration process.

Our Water Damage Restoration Process

  1. Inspection & Moisture Detection: We use state-of-the-art tools to identify all moisture-affected areas, preventing hidden damage and mold growth.
  2. Removal of Damaged Materials: We carefully remove damaged drywall, insulation, and flooring to stop further deterioration and contamination.
  3. Water Extraction: Our powerful vacuums and pumps swiftly remove standing water, reducing drying time and limiting structural damage.
  4. Drying & Dehumidification: We place industrial-grade fans and dehumidifiers to ensure all residual moisture is eliminated, protecting your home from mold and mildew.
  5. Restoration & Cleanup: Once your home is dry, we replace insulation, drywall, and carpet, then thoroughly clean and sanitize the affected areas. We take pride in leaving your space spotless and restored.

Why Choose SERVPRO of East Mecklenburg/Matthews?

Our team’s commitment to quality and customer satisfaction sets us apart. With years of experience and specialized training, we’re ready to handle any water damage emergency—24/7, 365 days a year.

Don’t let water damage disrupt your life. Contact SERVPRO of East Mecklenburg/Matthews today for fast and professional water damage restoration services. We're here to bring your home back to normal, "Like it never even happened."

How SERVPRO® Can Restore Your Matthews, NC Water Damaged Home | SERVPRO® of East Mecklenburg/Matthews

11/2/2023 (Permalink)

Broken water pipe causing water damage in a Matthews, NC home If water damage in Matthews, NC has left you with an unwanted mess, consider a professional water restoration service to restore your home.

If water damage in Matthews, NC has left you with an unwanted mess, you should consider professional water restoration services to restore your home.

Once more than a small puddle has accumulated on your floor, and more than a mop and bucket are required for cleaning up, call the professionals from SERVPRO® of East Mecklenburg/Matthews. Their services will restore your property to its pre-water damage condition while preventing structural deterioration and mold growth.

There are several essential steps that we will take to get your property back in excellent condition

Water extraction is the top priority. However, before this can be initiated, an assessment and inspection will be done to stop the source of the water (if applicable). The rapid water removal will lessen the ongoing damage caused by the absorption of walls, ceilings, carpeting, upholstery, and fabrics, not to mention wooden structural materials. Naturally, the severity and volume of the standing water will dictate the correct course of action. No guesswork is involved since that careful inspection has set the tone for restoration. Our water damage restoration experts will arrive with multiple types of equipment. Truck-mounted water pumps, ride-able water vacuums, sump pumps, wet vacs, and squeegees are all ready. Sump pumps can quickly remove large volumes of water from critical areas like basements or lower-level rooms.

We will inventory each room that has sustained water damage. We have a proprietary software program developed by our SERVPRO® Corporate Office called the CCIS. The Contents Claim Inventory Service report will list items and building materials as salvageable, non-salvageable or questionable. This detailed report will help with your insurance claim and save you money. We will cooperate with you and your insurance adjuster in the water damage restoration process. We are considered a preferred vendor, or at the top of the list, of over 300 insurance and property management companies. We can help alleviate stress from the entire claims process.

Moisture mapping is a process of determining moisture levels, in real numbers, throughout the affected areas of your property. This may include infrared detection for temperature variations, moisture meters, and hygrometers to ensure all hidden pockets of water or moisture are uncovered and dried. We utilize large, powerful air movers to increase circulation, thereby increasing the evaporation rate of unwanted water and humidity. Chemical and mechanical dehumidifiers are also installed for rapid and thorough drying. The final touches include fogging with specialized equipment to deodorize and to sanitize your home.

Choose SERVPRO® of East Mecklenburg/Matthews Today!

Call us if your Matthews, NC, property has water damage that needs restoration. Our industry experts are IICRC-certified, which means industry standards have been met for professional water damage restoration protocols. We enhance this training with corporate and franchise-level reinforcements. With the use of e-training to maintain cutting-edge techniques and tools, we can offer you outstanding service. We aim to minimize the costs and inconvenience to you as we restore your home to preloss condition, "Like it never even happened."

Locally Owned and Operated

We live and work in this community, too; we might even be neighbors. As a locally owned and operated business, SERVPRO® of East Mecklenburg/Matthews is close by and ready to respond 24/7 to your flood or water damage emergency in Matthews, Mint Hill, Charlotte and Providence. We are proud to be of service and are only a phone call away (704) 847-8001.

Ways To Prevent Water Damage

9/9/2022 (Permalink)

Flood and water damaged laundry room Water damage in a laundry room due to faulty hoses.

Here at SERVPRO® of East Mecklenburg/Matthews, we are water damage specialists and compiled a small list of how to prevent water damage from happening in your home: 

  1. Clean Gutters and Downspouts - Clean your gutters at least twice a year to avoid blockage. Standing water can cause damage to your gutters and roof. Do not forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from your home.
  2. Know your Water Main - Know the location of your water main and shut it off if you leave for an extended amount of time.
  3. Check Appliances Regularly - Check and maintain your appliances regularly for leaks according to the manufacturer's directions.
  4. Investigate Leaks Right Away and Fix Promptly - If you choose to ignore any water damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.
  5. Upgrade Washing Machine Hoses - Old, brittle, or leaky washing machine hoses are among homeowners' most frequent water loss causes. Replace yours often throughout the year to avoid expensive damage.
  6. Check Your Water Pressure - If the water pressure in your home is too high, your pipes and hoses may fail under high pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet to full force. The gauge will give you a reading of the home's water pressure. Typical homes' water systems are designed for a pressure of 40 – 70 psi. Anything above 70 psi will put your plumbing at risk.
  7. Monitor Your Water Bill - Sometimes, the only way you know that water is leaking is by taking a closer look at your water bill. If your usage jumps significantly from one month to the next, there is probably a leak somewhere in the home.

If you experience water damage, don't worry,  SERVPRO® of East Mecklenburg/Matthews is Here to help. Call us at 704-847-8001.

Early Indicators of Water Damage in Your Home or Business | SERVPRO® of East Mecklenburg/Matthews

5/9/2022 (Permalink)

a white wall showing signs of water damage The cleanup and restoration begins with a phone call. Contact SERVPRO of East Mecklenburg/Matthews to get started.

The most obvious sign of water damage is the abrupt noise of flowing water, but the damage at that point is already extensive. Leading up to that explosion of water, leaks go undetected for days, weeks or months.

Minor leaks and water damage that go unattended slowly cause damage that compounds over time. Water damage can occur at any time and has the potential to cause irreversible, permanent damage to your home. In fact, household leaks can waste over 900 billion gallons of water annually in the United States alone.

Some areas are more at risk of suffering water damage than others, but it’s a good decision to inspect your home from time to time.

Early Warning Signs of Water Damage

Water damage shows itself through discoloration, the apparent odor and more depending on where it happens. Here are some of the things you should look for to determine if you have sustained water damage:

Accumulation

One major sign that water damage is present and could become a serious problem soon is the collection of water in an area. This often happens from the leaking of an appliance like dishwashers, faucets, toilets, water heaters and air conditioning units.

It’s not only caused by appliances, though. If water is pooling in an area and you aren’t able to determine the cause, it might mean that you have a leaky roof or problems with your piping systems.

Discoloration

Unaddressed water damage can cause your home to appear much dirtier than it realy is. Standing water will often cause stains, wall spots, moldy and ruined carpets/rugs, and rusty pipes or water heaters.

It’s common to see the affected areas turning yellow, brown or dark copper color. Depending on your paint and wallpaper, moisture may cause bubbling, cracking and peeling, forcing you to redo the whole room or home.

Texture

Floors and ceilings may show signs of discoloration, but the telltale sign of major damage is from witnessing a change in texture. As your floor/ceiling absorbs water and the deeper layers soak through, they may warp and become deformed beyond repair.

Dangerous texture indicators are warping, buckling, sagging and expansion. These problems are not only unappealing to look at, they are dangerous and are at serious risk of collapsing if left for an extended time.

Odor

The last major sign that water damage has developed in your home is the obvious smell of mold or mildew. Producing a musty odor from the absorption of water into your walls and floors.

Many home construction materials take a sponge-like effect where they will soak through and create a prime environment for mold to grow. Acting fast when you smell the distinct scent of mold can help you avoid high costs and an extreme level of restoration.

Mold isn’t just an unpleasant smell, it can tack on expensive costs to your already high restoration price. The average cost of mold remediation is over $2,300. However, mold left for an extended period of time can cost $5,000+ depending on the extent and where it’s located inside your home.

Regardless of the type of water damage sustained, SERVPRO has the tools and teams to help your home or business recover. Contact us 247 when you need a dependable team to help you recover.

Water Damage in Your Crawl Space | SERVPRO® of East Mecklenburg/Matthews

4/8/2022 (Permalink)

"a dark crawl space showing signs of water damage on insulation SERVPRO of East Mecklenburg/Matthews has the tools and team to help your home or business recover from any water damage.

Your crawl space is one of the most critical areas of your property as it acts as a protective layer underneath the home. When the many different elements of your crawl space are subject to conditions that allow moisture and water to enter in and overstay its welcome, problems can arise such as molding, warping of your flooring and, in the worst cases, structural foundation issues.

It’s essential as a property owner to ensure that your crawl space is protected from moisture and prevent costly, yet preventable, damage.

When your crawl space is exposed to excessive moisture it results in three major issues:

Mold and Musty Odors

Regardless of the source of moisture in your crawl space, whether it is a leaking pipe or foundation flaws that enable rain water to enter, moisture is never a desirable element in your crawl space. As the water attempts to leave, the vapor rises and can cause condensation on the floor beams and insulation just above the crawl space.

Puddles can develop on the liner if it doesn’t have a vapor barrier. In fact, this is the primary reason behind musty smells and mildew in a home.

Sagging Floors

If your crawl space is prone to flooding, the soil under and around your house may become compromised leading to sagging, or uneven, floors. It’s as if a chain reaction occurs: When the soil weakens as a result of excessive and persistent moisture, the existing floor columns sink or settle deeper into the soil, producing a gap between the top of that column and the bottom of the flooring it supports.

When a column settles and creates that gap, it naturally causes the flooring to sag as well.

Foundation Damage

Excessive moisture in your crawl space can provide the ideal environment for concrete fractures to develop, causing your foundation to move and shift. Allowing this scenario to persist increases the likelihood that your foundation, and other areas of your home, will need expensive repairs.

SERVPRO has the tools and teams to help your home or business recover and be protected from water damage. We are available 247 so when water damage makes a mess in your life, we’re always here to help.

Do You Need a Water Leak Detector for Your Business? | SERVPRO® of East Mecklenburg/Matthews

3/28/2022 (Permalink)

white plumbing piping showing water leaks at the fittings points When water damage strikes your facility, SERVPRO of East Mecklenburg/Matthews are your local experts who can respond immediately.

Undetected water leaks are a significant source of property damage in commercial spaces. While floods often get the majority of attention when it comes to water damage, a broken pipe or leaky roof may cause considerable water damage to all types of commercial facilities.

Detecting a leak immediately is critical, and water-detecting technology is an ever-developing tool to prevent serious damage from occurring at your business. Utilizing leak detectors in the disaster reduction strategy for your property will enable you to respond swiftly to a water leak event and, as a result, minimize water damage and save money on repairs.

You see, the longer a leak continues, the higher the risk of water damage. Makes sense, right? But many leaks in commercial spaces go unnoticed.

Water damage, especially hidden water leaks, can cause all kinds of issues to your property, including structural damage that requires significant repairs and replacement expenses. Oftentimes, water issues are a major issue, compelling workers or tenants to relocate. All that said, there is no doubt that water leaks are certain to create all kinds of disruptions to your business.

A water leak detection system alerts of a leak quickly. It’s especially helpful when when workers are not on-site or water sources are tucked in less visible regions of the facility.

Today’s commercial water leak detection systems assist you in identifying and responding to water leaks via the use of sensors that transmit warnings to designated responders on-site or off-site. It is critical to turn off the water supply immediately upon detection of a leak, regardless of whether the source has been located.

The wonderful thing about this system is that it can be programmed to shut off valves automatically, preventing serious damage to your building, especially when no one is there to turn it off. 

There are many different types of water detection systems you can consider for your facility. It might be the difference between a serious and an interruptive issue for your business.

When water damage strikes your facility, you have local, specialized experts who can respond immediately to any size issue. SERVPRO of East Mecklenburg/Matthews is here to help 24 hours a day and seven days a week so there is never any need to delay.

The Causes of a Flooded Basement | SERVPRO® of East Mecklenburg/Matthews

1/24/2022 (Permalink)

< img src =”drain.jpg” alt = “heavy rain water pouring out of a green downspout" > Whatever the cause of water damage, we’ve got the solution. Reach out to SERVPRO of Mecklenburg/Matthews to learn more.

Every homeowner faces the threat of water damage; it’s among the most common insurance claims for homeowners in the United States, and it can happen any number of ways, from the common (think gutters backing up) to the freak (who expected that debilitating freeze in Texas in 2021?)

But all homeowners whose homes have basements can pretty much count on one thing—at some point, your basement will take on unwanted water, or at the very least, excessive moisture. It’s a near-guarantee: 98% of homes with basements will deal with some kind of water damage during the life of the home.

Basements being inherently below or partially below ground level creates a great many opportunities for water to find its way inside, both from within and without. These include, but are certainly not limited to:

Slope problems. One of the most important things for basement owners to do is to ensure that the slope of your yard sends rain and ground water away from your home. If your gutters are pooling water up against your house, it’s a guaranteed basement issue.

Pavement seals and slope. If you have pavement bordering your home perimeter, make sure its seals are regularly checked, and replaced as needed. Water that seeps through cracked seals will surely find its way into your basement. And that same pavement may settle or be worn over time, leading to a change in direction for water that flows over it.

Downspouts. It may seem a little much aesthetically to some, but in order to keep gutter flow safely headed somewhere other than your home, your downspouts need to extend 10 feet from your home.

Overflowing gutters. Gutter overflow can be caused by several things, but the two most common would be leaves clogging your actual gutters and debris clogging your downspouts. Make sure cleaning your gutters is part of your routine maintenance as a homeowner, as any overflow from your gutters runs down to your home’s foundation, which can either cause direct damage or erode the soil next to your perimeter, leading to likely damage down the line.

Hydrostatic pressure. This is less in your control than any other issue, but it can cause problems all the same. Pressure from the ground and groundwater can cause your home to—don’t freak out—essentially float in groundwater, which can then find its way into any little nook and cranny in your basement.

Regardless of the cause of your basement damage, we’ve got the solutions for getting it made right. Contact SERVPRO today to get the best team in the industry on your side.

Choose SERVPRO to Get You Back in the Dry | SERVPRO® of East Mecklenburg/Matthews

10/7/2021 (Permalink)

a room with major drywall repair being worked on We’ve got the experience and tools to handle any job. Contact SERVPRO of East Mecklenburg/Matthews to learn more.

Water damage is one of the likeliest issues you’ll have to deal with as a homeowner, statistically speaking. Almost a quarter of all homeowners insurance claims involve water damage, and water damage affects approximately 2% of all homeowners in the United States each year.

That may not sound like much on its face, but when you consider there are over 79 million owner-occupied homes in the U.S. (not to mention rental properties, etc.), that number starts to feel a little more threatening.

The odds are good you’ll come up against some form of water damage in your life as a homeowner, whether from a burst pipe or damaged water heater or something more ominous like a flood or natural disaster. If that time should come, we want you to know that you can trust SERVPRO to bring you through it and restore your home. When you call SERVPRO of East Mecklenburg/Matthews, you can expect:

Fast, local service. Your crisis is our crisis, so when you’ve got an emergency, you’ll find a team right here in the neighborhood waiting to help. We’re available 24 hours a day for emergency service, and we don’t simply say we’re “Faster to Any Size Disaster,” we back it up with every single call.

Top-notch care. The award-winning service of SERVPRO is a testament to the kind of care we provide for home and business owners nationwide, and it’s one of the reasons we’ve become the industry leader for restoration and recovery. When you call on us in a moment of emergency, you know you’ll be receiving the best care from the best team in the business.

Restoration as the first option. We have a restoration-first mindset when it comes to water damage, which means we want to help you keep as much of your original stuff as possible. Whether it’s carpet, furniture, clothing or even documents, we’ve developed methods for thoroughly and completely restoring many of the things that matter most to you. We’ll only replace what’s absolutely necessary, and you get to keep the assets and accessories you wanted in the first place.

When water damage hits home, we’re here to help. Contact your local SERVPRO team to see how we can help you get through a wet situation.

You Can Do More Than You Think to Protect Your East Mecklenburg/Matthews Home from Water Damage | SERVPRO® of East Mecklenburg/Matthews

6/7/2021 (Permalink)

Blue water droplets If you need help dealing with any damage caused by water, contact SERVPRO® of East Macklenburg and Matthews today.

Here’s a fact you might not know: One out of every 50 American homeowners will have to file a water damage claim next year.

That means if you need water damage help, you won’t be alone. Given the numbers, someone in your circle of friends, family members and coworkers will likely have to file a claim, too.

But have you thought about the things that can cause water damage? Storms, flash flooding and major appliance malfunctions are usually at the top of that list. But other things can cause water damage—namely heavy rains.

You can take basic precautions to lower your water damage risk. Thoughtful planning can actually go a long way toward protecting your home. Plus, most of the things you can do to protect your home are simple.

Cut Your Risk for Rain Damage

We see many water-damaged homes, so our team has in-depth knowledge of some of the ways water can damage a home. That means we can offer tips that can help you avoid it, too.

Here are some things experts recommend:

Understand the way your yard drains. Knowing how your yard drains around your home is key to protecting your home. If the water in your yard drains toward your home, then it’s time to chat with a landscaping expert. They can help you find ways to protect your yard.

Use native plants. The flowers and shrubs you choose can do more for your home than add to the curb appeal. Landscaping can help protect your home from water damage, especially if you choose native plants. Talk to a local expert about native plants or visit a native plant sale.

Explore sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Indicators of Water Damage in Your Basement | SERVPRO® of East Mecklenburg/Matthews

5/28/2021 (Permalink)

grey basement with water damage SERVPRO® of East Mecklenburg and Matthews is a full restoration company. Our experts are on call and ready to help you determine the best course of ac

A basement is a versatile, utilitarian space for many homes. You can get creative and finish it up for extra living space or a mother-in-law apartment, you can turn it into a man cave or a she-shed or you can use it to store those old trophies from high school you just can’t bear to get rid of.

However basements come with a built-in risk, namely the risk of water damage. This is due to the fact that they are built into the ground and thus surrounded by moisture at all times. Even the healthiest home is prone to intake some of that moisture at some point.

While it’s not a guarantee that you’ll come up against this problem, it’s certainly more likely than not, and you should know what to look for regarding basement water damage. Below, we will look at some of the signs that water damage is present in your basement—should you realize you need further action, we’re right here to assist anytime.

What to Look for to Assess Water Damage

Unpleasant, musky odors. The water that gets into the basement could very well be clean water, but give it a little time to marinate and seep into the carpet, and it will begin to give off the familiar eau de basement. Many people assume this is just how basements smell, but that’s not the case. This smell will only arise when mold and mildew are present in the environment, a sure indicator that your basement is damp. Even if you can’t see mold yet, your nose is trying to tell you to find where water is coming in.

Flaking paint on masonry or walls. Yes, the paint can may say that it’s waterproof, but what that really means is that it will hold off the signs of a water leak longer than regular paint, but it will eventually give way, revealing an even bigger, built-up problem. If you’ve got bubbles and cracks, you’ve got a water issue.

Foundational cracks. Water damage over time can cause a fault line to form in your foundation. Cracks can show up in the floor, the ceiling or in your walls, and they often indicate that uneven pressure is being applied to your home’s structure, possibly due to a cracked foundation. Hairline cracks are no big worry, but if they become larger, they should be examined immediately.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

Be Prepared for Flash Flood Risks | SERVPRO® of East Mecklenburg/Matthews

5/10/2021 (Permalink)

dark clouds bringing heavy rains Spring can bring heavy rain. Contact SERVPRO of East Mecklenburg/Matthews if you encounter any water damage from excess rain.

What would you say if you had to guess what the most common natural disaster that hits the Mecklenburg County area is?

According to local government sources, the answer is flash flooding. That means you’re more likely to deal with flash flooding damage than from severe thunderstorms or tornadoes.

The spring and summer bring storms, thunderstorms, and heavy rains to our community. That means these seasons also can bring flash flooding. We can’t do a lot to prevent a flash flood from hitting our area. But there’s plenty we can do to prepare for a flash flood.

How to Get Your Home and Family Ready

One of the best things you can do for your home and family is to take the right steps to prepare for a natural disaster.

Understand your risk. Knowing what your home’s risk for flooding is will help you stay safer and help you prepare. Know your home’s unique flood risks and how you can better fortify your home.

Have an emergency kit ready. This tip is great for anyone preparing for a disaster. It’s a good idea to keep an emergency kit stocked with medicines, first aid items, bottled water and packaged foods that stay fresh ready. You’ll also want batteries, a flashlight, important documents, and extra cords and chargers for your electronics.

Know what to do when a flood hits. Don’t drive through standing or moving water. Tune in to local radio and TV stations and listen to local authorities for updates about shelters and evacuation routes.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.

Can I Claim Water Damage on My Homeowners Insurance? | SERVPRO® of East Mecklenburg/Matthews

2/18/2021 (Permalink)

a person with a pen preparing to write on home insurance papers laying on desk If there has been any heavy rain or flooding in our area, contact us right away. SERVPRO of East Mecklenburg/Matthews are your water restoration exper

For many homeowners, sustaining water damage is a confusing and convoluted process, and dealing with the aftermath can feel like quite a chore. While there is no discounting this, being aware of your options in regard to water damage and understanding how to begin to rebuild can go a long way in mitigating the overall damage.

Experiencing water damage can be quite costly, so if you are able to claim it on your insurance, it can make the recovery process much easier.

Planning for a hypothetical sounds like a difficult process, but having a plan is the only sure way to make your restoration process easier. Because one out of every 50 homes will sustain water damage in a given year, it is best to know what to do in case it happens to you—including what scenarios might be eligible for an insurance claim to recoup some of the damages that occur.

When Will Water Damage Be Covered by Insurance?

In some scenarios, water damage will be eligible to be claimed on your insurance policy, while in others, it will not. The types of water damage that are typically covered by homeowners insurance are:

  • Water damage that is sudden and internal
  • Water damage from rain or snow
  • Burst or leaking pipes, including faulty plumbing
  • Appliance overflow
  • Leaking of the roof
  • Mold damage that is a result of water damage

What Types of Water Damage Are Not Covered by Standard Insurance?

While the above types of damage are typically covered, there are many more possible scenarios that are not. Some of the situations that will typically not be included by standard insurance include:

  • Weather-related flooding
  • Sewage or water pipe backups
  • Water damage issues related to negligence

Fortunately, if flooding is a concern in your area, you can purchase additional flood insurance for your home to ensure you are covered if a flood does occur.

Additionally, this list involves typical coverages, but your own insurance coverage may vary, so it is wise to check with your provider if you are concerned with your coverage.

If you experience water damage, we are here to help from start to finish—including working with your insurance company if applicable. You can contact us at any hour to start the restoration process.

Handling a Sewer Backup at Your Wilgrove Home | SERVPRO® of East Mecklenburg/Matthews

2/3/2021 (Permalink)

green sewer drain slightly opened sitting in bright green yard On average, about one out of 50 American homeowners every year file a water damage claim. If you have any water damage contact SERVPRO of East Meckle

No one likes to think about a sewer clog or backup affecting their family home. But that is one of the most common (and messy) problems homeowners deal with every year.

Claims for sewer backups are part of the millions of water damage claims that are filed every year. On average, about one out of 50 American homeowners every year file a water damage claim.

If you find yourself dealing with the signs of a sewer blockage, it’s important to act quickly so you can avoid a larger issue than you might have expected to handle.

Handling a Clogged Sewer Line at Home

Here’s what to do if you notice the signs of a sewer backup at home:

Know the signs that you’ll see first. Problems with your sinks and toilets, washing machine, tub, and shower can be the first things you notice when your home has a sewer blockage. If these home fixtures start acting abnormally, it’s time to take a closer look.

Don’t use anything that requires plumbing. Stop using your sinks, tub and washing machine immediately. It can make the problem worse by adding additional water. Instead, check your sewer cleanout or call a professional. Your property will be better off because you acted quickly.

Inspect your sewer cleanout. Do you know where your sewer cleanout is located? If not, you aren’t alone. Many homeowners don’t know where to find it—or where to look—until they need it. If you aren’t comfortable locating and checking the sewer cleanout yourself, then you can enlist help from a qualified plumbing professional to locate your cleanout and fix the issue.

Correct the issue. After your sewer blockage is repaired, you can begin to use your home’s plumbing systems normally again.

If you have water damage in your home due to a sewer backup, a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

What’s the Big Deal With Water Damage? | SERVPRO® of East Mecklenburg/Matthews

10/2/2020 (Permalink)

a white wall and ceiling showing signs of serious water damage Contact SERVPRO of East Mecklenburg/Matthew, if you suspect any water damage. We are your local water restoration company and ready to help.

It is probably no surprise that we are passionate about educating people about the dangers of water damage, but what does come as a surprise is how many people are unaware of the true damage it presents.

While a leaky roof or soggy basement may seem like routine home issues, damage caused by moisture is often far more serious than it gets credit for.

Between structural issues, the cost of restoration and the health hazards it can cause, water damage is not something to take lightly. When you discover water damage, treating it quickly is the best way to ensure these issues do not get out of hand and begin to compound.

The Dangerous Elements of Water Damage

The structural damage it can cause. First and foremost, the structural damage caused by moisture is an extremely serious thing. Not only can it cause damages that are cosmetic in nature, but water can also seep into your floor joists, impact the studs in your wall and undermine the entire structural integrity of your home if it is allowed to fester.

The costs it can present. While fortunately, many types of water damage are covered by insurance, the cost of restoring severe water damage is not always cheap. While you can (and should) claim it with your homeowners policy, this can cause your premium to go up and cost you money for years to come. The faster you pursue restoration, the less severe the water damage will be, which will generally lower your costs significantly.

The hazards it can lead to. While water damage can cause its own host of problems, it can also introduce a prime environment for mold and mildew to grow in the impacted areas. Mold and mildew thrive on moisture, so untreated water damage creates an ideal scenario for them to take hold and begin multiplying. This can lead to serious health effects for your family, even working its way into your central heat and air and spreading throughout the entire home.

If you have water damage in your household, you can depend on us to take care of it. Contact us today to learn more about our restoration process and how we can help restore your home after water damage.