Water Damage Repair and Restoration

From the student facilities at area universities to a home in one of our local communities, water damage is among one of the most devastating forces for your home or business. Even minor water loss incidents can spread too quickly for a homeowner or business owner to gain control of, and the spreading effects can be impossible to remove entirely. Our SERVPRO of East Mecklenburg / Matthews team can respond fast to emergencies and water loss incidents 24/7, leaving no customer to contend with the effects of water damage a moment longer than necessary.

We have a high volume of top-tier drying and extraction equipment at our facility to handle water loss incidents of any size or severity. We have over a combined century of experience in the water restoration field, bringing our expertise and hands-on training to every emergency to help restore damage and mitigate loss quickly and effectively.

Have Water or Flood Damage?
Call Us Today – (704) 847-8001

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of East Mecklenburg / Matthews is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Matthews community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of East Mecklenburg / Matthews?

fast response to water damage

We’re Faster to Any Size Disaster

Immediate action is crucial when dealing with water damage. With over 2170 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so Matthews residents can expect an immediate response, day or night.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration