Why We Are Faster to Any Size Disaster™

7/7/2022 (Permalink)

Faster to Any Size Disaster™

No matter the type of damage, whether water, fire, or natural disaster, one thing is certain; the longer you wait, the costlier the repair. 

SERVPRO of East Mecklenburg/Matthews is a firm believer in timely mitigation to manage any damage to your property. Many other restoration services have you wait to be put on their schedule, leaving you out of luck when your property is in jeopardy. SERVPRO of East Mecklenburg County isn’t like that, here is our policy that sets us apart from other restoration companies. 

• 1 hour - Within one hour of notice of a loss, our admins will contact you to arrange for service that works with YOUR schedule and addresses the loss right away.

• 4 hours - Within four hours of loss notification, SERVPRO of East Mecklenburg/Matthews will be on-site to inspect and start services. 

• 8 hours - Within eight hours, customers will receive a briefing on the scope of damage and what mitigation efforts are needed. 

These guidelines are what every SERVPRO franchise expects to meet, including your local SERVPRO of East Mecklenburg/Matthews. Whether water, fire, or storm damage strikes your East Charlotte, NC, home, or business, our team of experienced technicians will be there to make it "Like it never even happened.”