Matthews, NC Fire Damage Cleanup and Restoration

After the fire trucks leave, your Matthews home will likely suffer from not only fire and smoke damage but also significant water damage from firefighting efforts. SERVPRO of East Mecklenburg/Matthews has the specialized fire and water damage restoration training, personnel, and equipment to respond immediately and to quickly restore your home to pre-fire condition.

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of East Mecklenburg/Matthews

Fire, Smoke, or Soot Damage? Call Today (704) 847-8001

24-Hour Emergency Fire Restoration Service

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for Matthews homes or businesses, day or night.

Faster to Any Size Fire Emergency

SERVPRO of East Mecklenburg/Matthews is dedicated to responding immediately to your Matthews fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

SERVPRO of East Mecklenburg/Matthews is locally owned and operated so we are part of the Matthews community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2270 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

When fire and smoke damage your Matthews, NC property, you can trust SERVPRO of East Mecklenburg/Matthews to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (704) 847-8001 - We are ready to start restoring your home to pre-fire condition.

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